hipping Policy

Last Updated: June 2026

Thank you for shopping with Stanmore Game.

Free Shipping

We are pleased to offer FREE worldwide shipping on all orders over $100 USD.

For orders below $100 USD, shipping fees will be calculated and displayed at checkout based on the destination and shipping method selected.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times:

• United States: 5–12 business days
• Canada: 7–15 business days
• Europe: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Other International Destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

Tracking information may take 24–72 hours to update after shipment.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Customers are responsible for any applicable customs charges unless otherwise stated.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

Stanmore Game is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our customer support team within 7 days of delivery or the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.